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Travel Themed Merch
Travel Themed Merch

Travel Themed Merch

Wooden Layered Charms
Wooden Layered Charms

Wooden Layered Charms

Shiny Charms
Shiny Charms

Shiny Charms

PokeFriends Collection

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Preorder Notice

All items are made to order. Stickers & pins ship in 2 weeks. Orders containing charms or travel essentials begin shipping October 11.

Packaged with Care

Every order is hand-packed with care and sealed with love to make sure your goodies arrive safely. ♡

Freebies Included

Every order includes a few exclusive freebies as a little thank-you for supporting our art!

Frequently asked questions

When will my order ship?

All items are currently for preorder.

  • Stickers, button pins, art prints: ship out within 2 weeks.
  • Orders containing acrylic items, wooden charms, and travel essentials: Shipping begins October 11.

If your order contains both ready-soon and preorder items, everything will be shipped together once the preorder items are ready.

How long does shipping take?
  • Express Shipping: 3–7 business days
  • Economy Shipping (for US-based customers only): 10-15 business days
  • Standard Shipping: 3-6 weeks

Delivery estimates begin after your order has been shipped and may vary depending on customs and your local postal service.

Do you ship internationally?

Yes! We ship worldwide from the Philippines. Shipping rates are calculated at checkout based on your destination.

If your country isn't available at checkout, please send us a message first! We'll be happy to check with our current shipping provider to see if delivery to your country is possible!

Please note that we currently can't ship to EU countries due to recent European packaging and product compliance regulations.

Can I cancel my order or request a refund?

As all items are made through a preorder system, all sales are final. We do not accept cancellations, refunds, or change-of-mind returns once an order has been placed.

If there's an issue on our end (such as receiving the wrong item or a product arriving damaged), please contact us within 7 days of delivery with your order number and clear photos. We'll do our best to make it right.

Please double-check your shipping address and order details before checking out.

What if my package is delayed?

Once your parcel has been handed to the courier, delivery times are unfortunately outside our control. Delays due to customs, weather, holidays, or the destination postal service do not qualify for refunds.

Shipping & Liability | Terms & Conditions

Please read before placing an order:

  • By placing an order, you agree to our preorder processing times.
  • We are not liable for delays caused by couriers, customs clearance, or incorrect shipping addresses provided by the customer.
  • Lost packages are eligible for assistance only if the selected shipping service includes tracking and insurance. We'll gladly help you file a claim with the courier whenever possible.
  • We are not responsible for customs duties, import taxes, or additional fees charged by your country.
  • If your item arrives damaged, please contact us within 7 days of delivery with clear photos of the packaging and product so we can help resolve the issue.
Do you cover Customs and/or VAT fees?

No. International orders may be subject to customs duties, VAT, import taxes, or handling fees charged by your destination country. These charges are the buyer's responsibility and are not included in your order total or shipping fee.

If a package is refused due to unpaid customs fees, the original shipping cost is non-refundable.

Will I have to pay customs duties or tariffs?

Yes, possibly. International orders may be subject to customs duties, tariffs, VAT, import taxes, or handling fees imposed by your destination country. These charges are not included in our product prices or shipping fees and are the buyer's responsibility.

Please note:

  • We cannot estimate or reimburse customs or tariff charges, as they vary by country.
  • If a parcel is refused due to unpaid customs fees, the original shipping fee is non-refundable.